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Channel: help.songkick.com :: Artist Support Help + FAQ
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Can I mark a show as 'sold out' in the website widget?

You betcha! First thing's first, you sold out a show? High five. Now we bet you want to make that known to...

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I work for a venue / festival / promoter. Can I use Tourbox?

At the moment, Tourbox is built to support the needs of artists. However, as a logged in Songkick user you can...

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How do I add past events via Tourbox?

If you're trying to update your artist's listings with a concert that has already taken place, you might have ...

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Why is my artist already listed on Songkick?

Songkick collects events from over one hundred different ticket vendors, as well as getting dates from local l...

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What's the difference between my username and my artist name?

To explain a bit, there's only one type of account on Songkick. But, as a logged in Songkick user, you can hea...

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How do I correct or update my artist name?

If your artist name isn't displaying correctly - for example if there are too many capitals or not enough punc...

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Why can’t I add a new venue?

If you've just signed up to Tourbox, you might find that you're unable to create new venues - greeted with thi...

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How do I find my artist ID?

Your Songkick artist ID is just the number found in your artist page URL on Songkick, for exmaple if you were ...

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Topspin FAQ

How do I get my tour dates on Topspin GoDirect? Sign up for your Topspin account here. When logge...

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Publishing tour dates to 'Next' SoundCloud

You can now publish your tour dates to both Original SoundCloud and 'Next' SoundCloud. Yahoo! Here's how it l...

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Why aren't my dates showing on YouTube?

You don't have to turn on any settings for listings to display on YouTube, it should all sync automatically. D...

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Bandcamp FAQ

How do I get my events on Bandcamp? Just turn on the setting on your Bandcamp profile settings pag...

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How do I add concerts to my Facebook page?

How do I get the Songkick app for my Facebook artist page? Just head over here and follow the inst...

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Tour dates on my Spotify artist page

Great news - Songkick tour dates are now automatically displayed on Spotify artist pages - on desktop, webplay...

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Website widget 101

If you're looking for the easiest way to keep your tour dates up-to-date on your artist website, hot damn, you...

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How should I list a DJ set on Songkick?

We love a 90s hip-hop megamix as much as the next guy, but it's important to differentiate between live shows ...

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How do I pick a performance date for a festival?

Most festivals take place over a number of days, so it's important to be able to communicate to your fans exac...

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Can I schedule my tour announcements?

Most definitely! When adding an event via Tourbox, you'll see a section at the bottom of the form called 'Eve...

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How do I add ticket links to my events via Tourbox?

Time to sell some tickets! To add ticket links to your managed artists' events, simply head over to Tourbox ...

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Another artist has the same name as me :(

Imitation might be the most sincerest form of flattery, but it's not so great when you realize someone else is...

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